You may proceed to top-up by choosing from the following values:
| Τop-up |
Soeasy connection validity (days) after top-up |
| €1* |
30 |
| €3* |
30 |
| €5 |
90 |
| €10 |
180 |
| €20 |
180 |
| €35 |
180 |
| €50 |
180 |
*€1 and €3 top-up values are available only with a 16digit top-up code.
If you are in Classic plan with all top-up values, credit allowance will be added to your soeasy number, to use for any service with the basic soeasy tariffs.
Otherwise, if you are in one of the soeasy plans including content allowance, your top-up will be converted into credit (money) or credit allowance as follows:
soeasy Plus
| Top-up |
Minutes |
SMS |
Mobile Internet |
Pocket Money |
| €10 |
400 |
400 |
20GB |
€2 |
| €20 |
1000 |
1000 |
50GB |
€2 |
| €35 |
2000 |
2000 |
100GB |
€2 |
soeasy Youth
| Top-up |
Minutes |
SMS |
Mobile Internet |
Pocket Money |
| €10 |
500 |
500 |
40GB |
€2 |
| €15 |
1000 |
1000 |
100GB |
€2 |
| €20 |
2000 |
2000 |
200GB |
€2 |
Notes:
• For soeasy Youth plans the content allowance (Minutes, SMS, GB, pocket money) subscription is included in the monthly subscription. So, the included content, based on the top-up value €10, €20 or €25 you have chosen, is automatically updated every month.
• You can also top-up on your own, anytime within a month, and get credit on your soeasy number.
soeasy International
| Top-up |
Get |
Additional minutes for FREE (landlines/mobiles in 38 countries) |
| €10 |
€10 |
15 |
| €20 |
€20 |
45 |
| €35 |
€35 |
90 |
Note:
Top-up content (min, sms and data) validity is 30 days.
Mobile Internet (Top-up)
You can top-up more Mobile Internet, by selecting the option that best meets your needs!
| Top-up |
Mobile Internet |
Validity Period (days) |
| €4,90 |
Unlimited GB |
7 |
| €5 |
4GB |
30 |
| €10 |
12GB |
30 |
| €15 |
24GB |
30 |
You can top-up your soeasy account in any of the following ways:
Online Top-up - Web
Top-up online using your credit/debit card (Visa, Mastercard, Maestro, American Express) through your ‘My Cyta’ account or without logging-in:
Online top-up without logging-in (as a visitor)
- Enter desired mobile number for the Top Up
- Choose your top-up value
- Click top-up
- Enter your credit card details
Top up through My Cyta
- Log in to My Cyta
- Choose top-up
- Choose your top-up value
- Enter your credit card details (you can store one card for future use)
On the My Cyta app
Download the My Cyta app via Google Play or the App Store.
Online top-up with charge on a pay monthly plan
Top-up online any soeasy mobile number you want, with charge on a pay monthly mobile plan bill!
- Top-up at any Cyta Shop, Partner Shop, kiosks and other selling points. Otherwise, you can buy a top-up card or a 16digit top-up code.
- You may also buy a 16digit top-up code online here.
If you have a 16-digit top-up code, you can activate it using one of the following options:
- Enter your top-up code online here
- At a Cyta Shop, Partner Shop and kiosks
- Via My Cyta app
- Call 1882 and follow the instructions
- Dial the code *115*16-digit secret number#
- Call 1883 to top-up another soeasy number
Note: You can top-up even if you are abroad.
Auto top-up
Activate Auto top-up via My Cyta web or My Cyta App and your number is automatically topped up every month!
The activation of a monthly auto top-up requires commitment to a pay monthly plan of a parent/guardian.
So the owner of the monthly plan, can call Cyta Call Center at 132 or visit a Cyta Shop or any of our Cyta Partner Network shops and proceed with the order, with the chosen top-up value.
Note: Any unused allowance (minutes, SMS, Mobile internet) of the plan is not transferrable from one month to another. At any time within a month, you activate the monthly top-up, you will be charged with the proportional subscription of the plan chosen and will be entitled to the total allowance of minutes, SMS, GB's.
To change your monthly auto top-up value, call Cyta Call Center at 132 or visit a Cyta Shop or any of our Cyta Partner Network shops.
Note: You may change your tοp-up amount to a:
- higher value once every 30 days
- lower value once every 3 months
Yes. Just follow these simple steps:
Log into My Cyta
Choose Online top-up
Enter the soeasy number and select amount you wish to top up
Select the payment method (e.g. Add to bill 99XXXXXX)
What you need to know:
Only customers with Pay Monthly plans can use this service.
If you have any unpaid bills from previous periods you will again not be able to Top-Up by charging your monthly bill. To be able to Top-Up you must first settle your outstanding bills.
Τhe amount of Spending Limit includes topping-up by charging your monthly. In case you have exceeded your Spending Limit for the month, you will not be able to Top-Up unless you increase your Spending Limit. To do that, you must go to the category Settings and increase the amount of Spending Limit, which will automatically allow you to Top-Up the soeasy account you wish by charging your monthly bill.
You may top-up Mobile Internet using one of the following options:
If you have available credit:
- Check your available credit and add online the Mobile Internet pack that suits you
- Via My Cyta app
- Send an SMS to 8000 with the following keywords:
«MI S» or «ΜΙ Small» Monthly Small pack
«MI LRG» Large pack
«MI XL» XLarge pack
«ΜΙ UNL7» - Unlimited GB / 7 days
Note: By adding a mobile internet pack via SMS the amount will be deducted from your soeasy account.
If you do not have available credit:
Online Top-up
Top-up online using your credit/debit card, through your ‘MyCyta’ account or without logging-in:
Online top-up without logging-in (as a visitor)
- Enter desired mobile number for the Top Up
- Choose your top-up value
- Click top-up
- Enter your credit card details
Top up through My Cyta or My Cyta app
- Log in to My Cyta
- Choose top-up
- Choose your top-up value
- Enter your credit card details (you can store one card for future use)
With soeasy Top-up cards which you can get from any point of sale (Cyta Shops, Partner Network and kiosks)
You may also buy a 16digit top-up code online here.