TV FAQs

Cytavision General Questions

With Cytavision, you can enjoy more than 100 channels, live television and sports broadcasts, and a wide range of On Demand content, including movies, series, documentaries and children’s programmes.

Enjoy greater viewing flexibility with features such as:

  • Catch-Up: Watch available programmes for up to 7 days after they air
  • Timeshift: Pause and rewind live TV, where supported
  • Content Recommendations: Discover content tailored to your preferences

Cytavision operates via the Internet, without cabling or the installation of additional equipment on a compatible Smart TV or another compatible device. With CytavisionGo, you can also enjoy available content on your mobile phone, tablet or computer.

Find out more about Cytavision and its benefits on Cytavision page.

You can easily place your order through My Cyta or My Cyta App, by calling 132 or at any Cyta Shop.

Once your order has been completed, you will receive the credentials you need to sign in to Cytavision (username and password), either at the shop or by email.

You can select the package that best suits you based on the content you prefer to watch. Cytavision offers three main packages for residential customers: Value Pack, Variety Pack and Cyprus Football Pack, as well as additional sports add-ons and services. As a new customer, you can activate the Trial Pack free of charge for 3 months and discover Cytavision content through 30 channels across all content categories before choosing the package that suits you. After the 3 months, the Trial Pack is automatically converted to the Value Pack at the applicable monthly charge, unless you request its termination or upgrade to another package.

Find out more about the available packages, channels and included content on the Cytavision Packages page.

Yes. You can use Cytavision with any fixed or mobile Internet provider.

Yes. You can use Cytavision via the Internet at other premises, such as your holiday home, and in European Union countries, provided that you are a permanent resident of Cyprus. Please note that simultaneous viewing on TVs located at different premises is not possible. To use the Service simultaneously on more than one TV, you can add, for an additional fee, a 2nd and/or 3rd viewing to your subscription, provided that the TVs are connected to the same fixed or mobile Internet network.

You can easily change your package through My Cyta or the My Cyta App, by calling 132 or at any Cyta Shop.

To terminate your subscription, call the Customer Contact Centre on 132 or visit any Cyta Shop.