Telephony Small Business

Small companies need an integrated cost efficient solution, with dynamic capabilities for their communication with customers and associates.

Telephony Small Business service functions as a small personal branch extension (PBX), on a budget offering:

free of charge “Call transfer” facility: transferring calls you have answered at another number of the company,
free of charge “Call Pickup” Facility: answering an incoming call to one company number, from another number of the company,
free of charge “Voicemail” facility: receiving voice messages for missed calls or calls when the number was busy
free of charge extensions, using 3digit codes for communication within the company
free of charge “One number for all outgoing calls” facility,
free of charge “Caller id” and many more facilities.

Telephony Small Business package includes additional benefits such as:

free of charge 120 minutes of calls per month to fixed and mobile Cyta telephone numbers and to fixed telephone numbers of other providers,
online management of the service from any location, in or out of the office, as long as you're online from MyCyta portal,
the ability to make video & voice calls via your computer using TelOntheGo app,
ability to use different devices: IP Phones, mobile phones (android+windows) and personal computers (Windows).

Cost and call rates
Facilities
Related Services
Provision/ Usage Instructions

Charges

Subscription Fee

1^st tel. number + access	€19,51 / month
2^nd tel. number	€7,25 / month
3^rd tel. number	€7,25 / month
4^th tel. number	€7,25 / month

Connection Fee
(per application and access point)

€75,70 once off or in 10 monthly installments (price includes two numbers and access)

3^rd tel. number free of charge

4^th tel. number free of charge

Notes:
1. Prices include VAT.
2. In order to connect with Telephony Small Business service you must have Internet Home or Office and at least 2 telephone numbers.
3. The connection fee for additional numbers at an existing Telephony Small Business service is €17,85 per number.
4. Detailed Broadband Telephony price list.
5. Full details of our call rates.

Call forwarding	Divert your calls to another number if your line is engaged or you’re away from your phone or when your telephone line is out of service (unreachable)	€0,13090 per use	read more
Conference call	Talk with two other callers at the same time	Free of charge	read more
Caller ID	See who’s calling before you answer your telephone	Free of charge	read more
Voicemail	Υour personal answering machine on a 24-hour basis	Free of charge	read more
Caller ID	See who's calling before you answer your telephone	Free of charge	read more
Calling Line ID restriction	Decide whether you want your number to appear on the receiver’s handset	Free of charge	read more
Anonymous call rejection	Block calls from withheld or anonymous numbers	€11,90 once off (connection or reconnection fee)	read more
Selective call rejection	Prevent nuisance calls with the use of a simple code number	€11,90 once off + €2,38 /month	read more
Barring/ Debarring	Allow or prevent the making and receiving of calls from your fixed telephone	- Free of charge for barring - €5,95 for debarring	read more
Coded call barring	Allow or prevent the making and receiving of certain calls from your telephone by keying in a special code number	€10,16 once off + €0,12200 per use	read more
Monthly user limit	Decide your monthly bill in advance	- Free of charge for connection - €2,03 for reconnection	read more
Disconnection & Reconnection of Telephone Line	Connect your home line only when you need it and pay monthly subscription for this time only	- Free of charge for disconnection (up to 6 months) - €1,19 for reconnection	read more
Itemised bills	Request to receive monthly a detailed list of all your calls	€11,90 once off (+ €2,38 /month where applicable)	read more
Malicious or harassing calls identification	Request to trace the telephone number from which malicious / harassing phone calls are made	- €7,14 once off (15 days investigation) - €14,28 (30 days investigation)	read more
Automated billing information for usage	Control your monthly fixed telephony usage bill	Free of charge	read more
Transfer of ownership	Transfer your telephone connection to another owner	€17,85 once off	read more
Change of number	Change the number of your telephone line	€17,85 once off	read more

	Fax-on-Email Send, receive and manage your faxes electronically!	read more
	Telephony OnTheGo Take your fixed telephone number anywhere you travel, in Cyprus or abroad.	read more
	Fixed Telephony Economy Plans Draw up your own Economy Plan and save on your telephone calls!	read more

Telephony Small Business User Guide via My Cyta portal

Telephony Small Business Facilities Codes

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Telephony Small Business

Charges