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My Cyta services
Email My Cyta is the new Cyta unified account that consolidates all Cyta services (manage your bill, manage your mobile or order services online).
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Temporary Disconnection & Reconnection
You can request a temporary disconnection or reconnection of your Cytavision.
TEMPORARY DISCONNECTION OF CYTAVISION
Description Charges Charging Period
Temporary Disconnection Subscription from € 3,93 Monthly order
RECONNECTION OF CYTAVISION
Description Charges Charging Period
Reconnection Fee from € 3,93 Once Off order

Notes:

  1. Prices include VAT.
  2. Temporary disconnection of the Cytavision Public Pack is provided only if the service was connected and operational for 15 consecutive days before the requested date of disconnection.
  3. The temporary disconnection of the service is offered for a maximum of 6 months. If you wish, you may disconnect your service for more than 6 months but for any longer period you will be charged the regular monthly subscription, even though your service will remain disconnected.
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