Temporary Disconnection & Reconnection

You can request a temporary disconnection or reconnection of your Cytavision.
TEMPORARY DISCONNECTION OF CYTAVISION
Description Charges Charging Period
Temporary Disconnection Subscription €7,14 Monthly order
RECONNECTION OF CYTAVISION
Description Charges Charging Period
Reconnection Fee €3,93 Once Off order

Notes:

  1. Prices include VAT.
  2. The temporary disconnection charge is €3,93 when Internet is installed on the same telephone line or broadband services access.
  3. Temporary disconnection of the Cytavision Public Pack is provided only if the service was connected and operational for 15 consecutive days before the requested date of disconnection.
  4. The temporary disconnection of the service is offered for a maximum of 6 months. If you wish, you may disconnect your service for more than 6 months but for any longer period you will be charged the regular monthly subscription, even though your service will remain disconnected.