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Now you have full control of Mobile Internet usage

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Now you have full control of Mobile Internet usage

Cytamobile-Vodafone provides you with the tools to ensure that you have full control when using Mobile Internet on your mobile phone or Vodafone Mobile Broadband on your tablet or laptop. According to the device you are using you will receive in real time pop-up messages or SMS’s when your usage reaches 70% and 100% of the volume included in your tariff plan.

If you are using a smartphone or a tablet then you will receive pop-up messages whilst if you are using a laptop or a device that does not support receiving pop-up messages you will receive text messages (SMS).

  1. If you are using Mobile Internet through one of the monthly tariff plans, you will receive a notification once the volume included in your tariff plan has reached 70%. You will also be given the chance to add an extra bundle.
  2. When your usage reaches 100% you will be notified and be able to add an extra bundle again.
  3. If you choose to add an extra bundle then you will receive a confirmation message that you have successfully added a bundle and you will be notified again once you use 100% of your extra bundle. If you choose not to add an extra bundle then your mobile internet connection will be interrupted and you will receive an SMS with the link http://miu.cyta.com.cy which you can visit anytime to add an extra bundle.
  4. If you are not using Mobile Internet through a monthly plan but are using the Daily Charge you will receive a notification for every time you consume 30MB within a day, however the connection will not be interrupted. You can visit the webpage http://miu.cyta.com.cy anytime using your device to add an extra bundle or be informed for your mobile internet usage.

The current notifications through the sending of an SMS to 8000 will still be available.

  • Send DLU (or DLUEN for English), in order to be informed through sms, of the total volume you have already consumed within Cyprus.
  • Send DRC (or DRCEN for English), in order to be informed through sms, for the total monthly charges corresponding to the volume you have consumed abroad (while roaming).

Notes:

  • Sending an SMS to 8000 is free if sent from Cyprus and is charged according to roaming fees if sent from abroad.
  • For the Vodafone Mobile Broadband service sending and receiving sms can be done through the dashboard that is installed in your device.
  • If you add an extra bundle you will be notified once you consume 100% of the additional bundle.
  • If you choose not to add a bundle at 70% and 100% then the connection will be interrupted and you will receive an SMS with the link for the website http://miu.cyta.com.cy from which you can add a bundle anytime.
  • If you wish to use Mobile Internet without being interrupted when you use 100% of the volume you can visit http://miu.cyta.com.cy and activate automatic addition of bundles.
  • Customer using the Daily plan will receive a notification when their usage reaches 30MB within a day (or €1.12).
  • If you choose to add an extra bundle but do not consume any volume from that bundle by the end of the month then there will be no charge.

 


For more information you can contact your Business Consultant or call the Business Customer Service at 150.

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