Wi-Fi Calling is a mobile service which enables Cyta’s customers to perform calls via a local Wi-Fi network, when there is limited access to a 4G/5G mobile network.
The service is provided through a combination of VoWiFi (Voice over Wi-Fi) technology and VoLTE (Voice over LTE).
Wi-Fi calling is available provided one has an active Cyta mobile network mobile plan and a device supporting VoLTE and Wi-Fi Calling. Also Wi-Fi is also on and connected to a local Wi-Fi network as well as mobile data services.
Wi-Fi calling is available only for local VoLTE users.
Wi-Fi Calling can be enabled under the following provisions:
- You must be a Cyta postpaid or prepaid mobile customer.
- You need to own a compatible to VoLTE & Wi-Fi Calling device.
- Wi-Fi service on your device is ON.
- Your device is connected to a Wi-Fi network.
- VoLTE & Wi-Fi Calling service on your device are ON as well as Mobile Data via Cyta mobile network.
Yes, you can, if there is an internet connection.
You will notice no difference. The experience is exactly the same as the call is seamlessly transferred from a Wi-Fi network to a mobile network.
No, Wi-Fi Calling is free of charge. However, your call will be charged according to the terms of your mobile plan.
Yes. Wi-Fi Calling is now also available for soeasy prepaid customers, provided that their device supports the service and Wi-Fi Calling is enabled in the device settings.
The call will continue via VoLTE provided there is mobile network coverage The same applies in the opposite case and that is from VoLTE to Wi-Fi.
Wi-Fi Calling is available only for local use.
Calling to emergency numbers, such as 112 is possible.
Note: Terms apply. For more information call Customer Service Center 132.
Yes, call barring works normally. To set new barring or alter existing ones visit Cyta or call Cyta Customer Service Center.
You can deactivate Wi-Fi Calling through settings on your device.
Yes, Wi-Fi Calling works with One Number.