At Cyta, we believe that every act born out of humanity has the power to change lives.
That’s why we stand by those facing challenges, helping them feel close to their loved ones even in the most difficult times, by offering additional telecommunications facilities when life demands it more than ever.
Submitting a request for exemption from international charges is easy:
- By phone, via the CYTA Customer Service Centre at 132
- Electronically, via email at enquiries@cyta.com.cy
- By phone, via the “Mikroi Iroes” (“Little Heroes”) Foundation, at 22380100 and 99200908
➤ Required documentation:
Relevant medical or treatment forms of the patient, substantiating the medical condition and the period of stay abroad.
Additionally, the following are required:
- In the case of a minor patient: a request from a parent/guardian with the same supporting documents
- Connection details:
- Mobile number
- Customer Number
- Period for which the exemption is requested
- Email and contact phone number
We support the Ablebook application, which is an online platform providing services and information for people with disabilities and vulnerable groups, regarding accessibility in all sectors. Through the application, one can locate on the map all Cyta shops with access and parking spaces for people with disabilities https://ablebook.com.cy/el/app.
Cyta offers educational programmes for online safety to all schools of primary, secondary and technical education. During the lectures, students are introduced to basic online services, the Internet’s advantages and disadvantages and new online applications.
What is more, lectures about the Internet and its safe use are specifically addressed to parents, agencies involved in child education as well as other organised bodies.
SafeWeb is provided with Internet Home products and for mobile data so as to enhance security as you browse the Internet. Reinforced protection safeguards your Internet connection by blocking access to malicious websites that:
- are designed to infect devices with malicious software and viruses
- aim to steal personal information, financial data or passwords
The National Diversity Charter in the Workplace makes part of the Erasmus+ “DIMAIN” European Programme. Its National Partner is the Center for Social Innovation. The aim of the Charter is to promote management of diversity and inclusion as well as to ensure that equal opportunities are offered in the workplace.
By signing the Charter, Cyta becomes a pioneer not only in the Communications field but also in the fields of Responsibility and Sustainability, making an emphatic statement about the gravity of these areas.