The first time you request the service you must visit one of our
since the signing of an application form is required.
The Monthly Usage Limit
may be programmed in one of the following ways:
- receive a warning SMS with the limit of your bill,
- receive a warning SMS and once the limit of your bill is reached your pay
monthly plan is temporarily disconnected (not valid for RED plan customers),
- once the limit of your bill is reached your pay monthly plan is temporarily
disconnected without any warning messages (not valid for RED plan customers).
To reconnect your pay monthly plan after a temporary disconnection, you will
be charged with a reconnection fee.
Since the processing of call data for billing purposes is carried out
periodically and not in real time, there is a possibility that the amount of
your monthly bill may exceed the pre-set user limit. Expensive calls to premium
numbers, sending/receiving of text messages to/from 4-digit numbers may put you
over your limit and with this in mind we recommend that for additional
protection you make use of the barring and coded barring services. Also, the
Monthly User Limit does not usually include all charges incurred by the use of
mobile phones when abroad, due to the delay by foreign networks in sending
international roaming call information to Cyta for the relevant charges to be