Facility for Pharmacies

CYTA

Overnight pharmacies can serve their customers quickly and efficiently with the “Facility for Pharmacies” provided on fixed telephony.

Pharmacists get a lot of calls in the evening, callers ask about the location of the pharmacy and the working hours while customers in the pharmacy wait to be served.

With the “Facility for Pharmacies”, pharmacists inform people calling on the pharmacy's fixed telephone about the pharmacy’s location and working hours via recorded audio messages. At the same time they can serve customers in their pharmacy faster. Customers calling the pharmacy also have the option to talk with the pharmacist by choosing the corresponding option from the audio message.