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My Cyta services
Email My Cyta is the new Cyta unified account that consolidates all Cyta services (manage your bill, manage your mobile or order services online).

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Fiber Network

The new Fiber Optic Network, provides unlimited Internet with even higher speeds up to 300Mbps in home products and up to 1Gb/s for business products.

Why connect to the Fiber network?

Surf at the speed of
light up to 1Gbps

Streaming, gaming, video,
chatting and sharing
in a split of a second

All your devices are
online at the same time
without glitches

Enjoy your favorite
movies and games with
a sharper image than
ever on every screen

Compare download speeds

  • Music
  • Pictures
  • Movies

Frequently Asked Questions

What is the Fiber Network by Cyta?

The Fiber Network by Cyta is the only island wide fiber optic network for home and business users, which guarantees extremely fast speeds of up to 1Gbps. It is the fastest and most reliable network in Cyprus, provides extremely fast Internet speeds for streaming, gaming, video chatting and sharing.

Everything you‘ve dreamed is today in your home:

  • download and upload photos, songs and video instantly
  • play your favorite online games at extremely high speeds without lags, delays or interruptions
  • watch your favorite movies and sports with perfect image quality on all your screens

The Fiber Network by Cyta will gradually connect up to 180,000 premises and is expected to serve some 130,000 subscribers. It is one of the biggest investments in telecommunications ever undertaken in Cyprus and it will take the country forward into the new era of the digital society.

What are the optical fibers used in the Fiber Network by Cyta?
Optical fibers are very fine cables that use light for data transmission at much faster speeds than those possible with traditional copper cables. Via optical fibers, data travels close to the speed of light.
Why do we need faster Internet speeds?

In today’s digital era, everything is changing: the way we learn, work, live and see the world and ourselves in it. Recognising the demands of the new digital era, Cyta decided to invest in the design and installation of the biggest and fastest Fiber Network in Cyprus. The Fiber Network lets people exploit the technologies of the future with new generation networks, thereby raising their standard of living and improving their business activities.

With higher Internet speed you get more done at less time, you have lower latency,  all your devices (smartphones, tablets, game consoles, security system) can be online at the same time, uploading and downloading  is faster and  streaming is at top-notch quality.

When will the Fiber Network be available in my area?
Our goal is to gradually reach as many areas of Cyprus as possible and to provide an integrated and upgraded communication experience.
How will I know if the Fiber Network by Cyta is available in my area?

You can find out if the Fiber Network has reached your area by clicking here. If your area is not yet Fiber ready, you can complete an application form and we will contact you as soon as the Fiber Network reaches you.

We are expanding the Fiber Network on a daily basis so that soon it will reach your area.

What are the advantages of Fiber technology?

On the Fiber Network, data is transmitted as light signals through small, flexible strands of glass, thus securing speed and reliability. Optical fibers can thus provide superfast speeds of up to 300Mbps for the home user and 1 Gbps for the Business Users. Such speeds are ideal for virtually any activity that uses the Internet, such as: 

    • Fast Downloading and sharing photos and other large files
    • Live Streaming with perfect image
    • Online gaming without any lag or delay

Reliability: The Fiber Network is extremely reliable. Various factors that can affect a connection and its speed such as interference from other electrical sources/cables, the weather, the distance from the Internet service provider’s network etc.– do not affect the light signals transmitted over the Fiber Network.

What speeds are available on the Fiber Network?
For Internet Home products, all the current speeds of 5/10/20/30/50/80 and 100Μbps apply, together with the additional speeds of 160 and 300Mbps.
Which Fixed Telephony services are available on the Fiber Network?

The Fixed Telephony services available on the Fiber Network are:

  • Telephony
  • Telephony Plus
  • Telephony Small Business,
  • Telephony Special Use.

Analogue telephony and ISDN basic and primary rate services are not available on the Fiber Network so if you have an Analogue or ISDN service, you will need to transfer to one of the above fixed telephony services. For more information, click here.

When will I be informed about the installation of the Fiber Network in my area?
As soon as the roll-out of Fiber Network starts in your area, you will receive relevant information at your premises and if you are a customer you will be contacted by phone. You can also check here filling in your address, if the Fiber Network by Cyta is available in your area.
Will my transfer to Cyta’s Fiber Network be free?
If you have any of Cyta’s Internet Home product, the connection will be free. Terms and conditions apply.
I am not an Internet customer of Cyta. What must I do to connect to the Fiber Network by Cyta?

Click here and enter your address to ensure that the Fiber Network by Cyta is available in your area. If it is, you can fill in the relevant application and connect to Cyta’s Fiber Network.

In any case, you may contact (free of charge) the Cyta Customer Call Centre on 132.

What is the procedure for connecting to Cyta’s Fiber Network?
Cyta’s Fiber Network is being extended continually and new fiber optic cables are being installed on a daily basis. As soon as, the Fiber Network by Cyta reaches your area, you can submit an online application to connect to it or call 132 or visit any Cytashop.
How long will it take for the service to be activated once I have made an application?
Your service will be activated within 2 months from the day that your application has been submitted. The activation time depends on the state of the internal cabling at your premises.
Before connecting to the Fiber Network, will I have to do anything within my home?

Connecting to the Fiber Network is simple. Once you have submitted an application to connect, a specialist Cyta technical crew will bring fiber optic cables to a point outside your premises and connect it with special equipment. In apartment/office blocks, the connection will be made on the ground floor of the building.

We will then ask you to schedule a day and time for our crew to visit you. Please inform the administrator of your building in advance. The procedure should take approximately one hour.

We will install and connect the fibre optic cable to the interior of your home. No alterations will be made to your equipment. Our crew will ensure that all the upgraded services operate smoothly. Welcome to the world of Fiber by Cyta!

Watch the video here to see how easy it is for us to run the Fiber Network directly to your home.

During the transfer to the Fiber Network by Cyta, is there any chance of an interruption to my existing connection?
On the day your connection is activated, you will have no service during the time needed to complete the process of connecting you to the Fiber Network by Cyta.
I have applied to connect to the Fiber Network by Cyta. How will I know about process of my application?
You can contact the Cyta Customer Call Center on 132.
Do I need any special equipment?
No. All your present devices will continue to function.