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My Cyta services
Email My Cyta is the new Cyta unified account that consolidates all Cyta services (manage your bill, manage your mobile or order services online).
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Extended Itemised Bill

Every month you will receive at your billing address a summarized Cytamobile-Vodafone phone bill that contains:
  • The Connection charge (only on your first bill).
  • The Monthly subscription charge for the pay monthly plan you have selected. On your first bill, this charge will be reduced to be proportionate to the number of days of the month you have been connected.
  • The total call/text messages/GPRS/etc. charges for the month.
  • Any previous outstanding balance.
  • 19% VAT.

To stay on top of your expenses, apart from the summarized phone bill, you can also choose to have the Extended Itemised Bill presenting analytically all voice calls and all text messages.

The Extended Itemised Bill presents the date, the time, the number called, the duration of the call as well as the charge.

We are obliged, by data privacy laws, to conceal the last three digits of the numbers you dial,
except in cases where you can provide a solid reason for doing otherwise. In such cases, you must submit a declaration stating the consent of the user not to conceal the last three digits of called numbers.

 EXTENDED ITEMISED BILL-RESTRICT DIGITS  

DescriptionChargesCharging Period
Provision Charge€ 10,16Once Off
Subscription€ 2,03Monthly

 EXTENDED ITEMISED BILL-PERMIT DIGITS  

DescriptionChargesCharging Period
Provision Charge€ 10,16Once Off
Subscription€ 2,03Monthly

 EXTENDED ITEMISED BILL UPON REQUEST-RESTRICT DIGITS  

DescriptionChargesCharging Period
Provision Charge€ 10,16Once Off

 EXTENDED ITEMISED BILL UPON REQUEST-PERMIT DIGITS  

DescriptionChargesCharging Period
Provision Charge€ 10,16Once Off

 REISSUING OF EXTENDED ITEMISED BILL-RESTRICT DIGITS  

DescriptionChargesCharging Period
Provision Charge€ 10,16Once Off

 REISSUING OF EXTENDED ITEMISED BILL-PERMIT DIGITS  

DescriptionChargesCharging Period
Provision Charge€ 10,16Once Off
Note: Prices include VAT.

Provision/ Usage Instructions
You can pay your phone bill in any of the following ways you find convenient:
  • Cash payment at all cytashop
  • Standing order at your bank
  • Payment at all commercial and co-operative banks
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