The Internet browsers that support the Vidatrack web application www.vidatrack.com are the following:
- Internet Explorer 12 or later
- Google Chrome 38 or later
- Mozilla Firefox 38.5 or later
We recommend that you use the latest version of the above browsers, with their security system fully updated.
Open your browser, type www.vidatrack.com and then enter your username and password.
Via the Vidatrack web app at (www.vidatrack.com, you can set the safe area for the protected individual. For instructions, click here.
The Vidatrack web application lets users take advantage of all the latest GPS and location technologies, including the sending of a text message when a user wanders outside the pre-set area. By going to the online application, you will see the last location from which the tracking device sent the user’s coordinates.
Information about the last location of the user can also be obtained from the call centre.
At the same time, you are able to find out the user’s location by sending a text message to the user’s device. Simply text Fix? to the user’s telephone number and within a few minutes the device will respond by giving you the coordinates of the user’s location. You can then enter the coordinates into a programme such as Google Maps on your mobile phone or computer to see the user’s precise location.
Warning! The specific facility operates with the use of GPS satellites. When the user is indoors, away from doors or windows or in a basement area, the tracking device may be unable to detect its location and transmit it to the relative or carer.
Your data is stored for 12 months and then deleted.