Roaming Like at Home
As of 1st June 2017, you will be able to use your domestic plan, when travelling in the European Union countries, with no extra charge.
If you are a pay monthly customer, the below information will help you to find out all you need to know prior to your trip about using your mobile phone abroad. Just don't forget to pack your mobile phone!
Details on how to call, send text messages and retrieve your voicemail from abroad.
Making calls back to Cyprus when roaming
Eg. To call a Cyprus mobile number from anywhere in the world dial 003579XXXXXXX
Eg. To call Nicosia from anywhere in the world dial 0035722XXXXXX.
Making local calls within the country where you are roaming
Eg. To call Athens from anywhere in Greece dial 210 XXXXXXX
Eg. To call a Vodafone Greece customer dial 694 XXXXXXX
Making international calls from the country where you are roaming
Eg. To call Athens from the UK dial 0030210XXXXXXX
Receiving calls when you are roaming
Sending text messages when you are roaming
How to listen to your voicemail messages from abroad:
In some networks you can listen to your voicemail messages in exactly the same way as you do in Cyprus, by dialing 123 (dialing of short codes). Where this is not possible you will need to:
* 9XXXXXXX refers to your own mobile number.
Easy access to your voice messages and customer care for easy and stress free travelling.
Cytamobile-Vodafone offers you the ability to your familiar short numbers abroad, in the same way as you do in Cyprus.
You can listen to your voice messages from abroad simply by dialling 123 and contact the Cytamobile-Vodafone Call Center. This is only available to specific networks. To find out if you can use short codes in a specific network click here.
For dialing short codes 123 for your Voicebox and 132 for our customer care you will be charged for an international call to Cyprus.
If you are visiting a European Union country the relevant clause for Voicemail access applies, as stated in the European Regulation for International Roaming. This clause has been implemented accordingly and based on this, all calls that end up in your Voicemail for message deposit are free of charge. We would like to note that while travelling abroad accessing your Voicemail to listen to any messages is charged as an outgoing call to Cyprus.
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