What is eSIM?

eSIM is the most advanced form of SIM card known to date. Just like a physical SIM card, eSIM still provides your connection to the Cyta mobile network so you can use your mobile plan. eSIM is already installed in your device. It is easy to activate, simple to use and planet friendly.

Why choose eSIM?

Instant activation

Get your eSIM up and running in just minutes - simply scan a QR code with your phone’s camera.

 

Top-level security

Your activation is fully encrypted and protected using advanced security certificates.

 

Two numbers, one device

Use a second number on your phone, even if it only has one SIM slot - eSIM gives you the flexibility you need.

 

Connect with eSIM

Change card

Change card

Login to My Cyta to change your physical SIM to eSIM.

Login to My Cyta
Transfer eSIM

Transfer eSIM

Transfer your eSIM to yout new iPhone, easily and quickly.

Learn more
New connection with eSIM

New connection with eSIM

Signup with a new pay monthly plan and activate your eSIM.

Learn more
New soeasy with eSIM

New soeasy with eSIM

Get your new soeasy connection with eSIM instantly activated.

Learn more

Connect with smartwatch

Apple Watch

Your plan, right from your watch -
no phone needed!

Learn more

Samsung Watch

Stay connected,
even without your phone.

Learn more

Do you have an eSIM compatible device?

eSIM activation instructions

iOS instructions

  1. Settings
  2. Mobile Data
  3. Add eSIM
  4. Use QR code
    Scan QR code (Position the QR code from your network provider in the frame)
  5. Activate eSIM
  6. Continue
  7. Enter PIN to unlock eSIM
  8. Mobile Plan Setup Complete
  9. Done
  10. Mobile plan Labels: Give a name (label) to your mobile plans
  11. Continue
  12. Default line: Choose SIM to be used for Calls and Messages
  13. Continue
  14. iMessage and FaceTime: Choose SIM to be used for iMessage and FaceTime
  15. Continue
  16. Mobile Data: Choose SIM for mobile data.
    Activate "Allow Mobile Data Switching" to allow your phone to use another SIM for mobile data if preferred SIM can't connect
  17. Done
  18. Exit Settings

Android Instructions

  1. Settings
  2. Connections
  3. SIM card manager
  4. Add mobile plan
  5. Scan carrier QR code
    Scan the QR code you got from your service provider
  6. Confirm
  7. Adding plan to your phone…
  8. When finished, "Cytamobile-Vodafone plan ready" will appear on the screen
  9. Enter PIN to unlock eSIM
  10. You will be diverted to SIM card manager page to review Preferred card settings for calls, messages, and data
    Enable "Data switching" to switch to another SIM for mobile data if preferred SIM can't connect
  11. Press Home key to exit

FAQs