VoLTE

A new and upgraded voice call experience by Cytamobile-Vodafone

VoLTE (Voice Over LTE) technology changes the voice call experience on mobile networks, offering better sound quality and use of multiple services while performing a call.

The benefits of using VoLTE technology

Faster mobile calls
Much better sound quality as calls are using Full High Definition technology (EVS-enhanced voice services)
Simultaneous use of voice and data
Improved use of battery power
Improved customer experience

To whom it is offered:

The service is offered for free to all Cytamobile-Vodafone customers for almost all the models, of the most popular brands, supporting VoLTE.

How to activate VoLTE

Samsung devices: Samsung has already certified most of its latest smartphones while other previous models are gradually added on the list. Cytamobile-Vodafone’s customers who own a certified Samsung will be automatically upgraded to the VoLTE service.

Apple devices: Apple has already certified iPhone iOS 13 to iOS 15.2 and VoLTE is by ‘default’ ΟΝ.

Other devices: More manufacturers are expected to certify their models soon, such as Xiaomi and Huawei.

Important Notes:

VoLTE technology is currently available only to customers with a pay monthly plan and who own one of the above-mentioned devices.
VoLTE technology is not available when combined with a MultiSIM service and will not be activated for existing MultiSIM customers.
VoLTE customers will not be able to activate MultiSIM service. However a similar service to MultiSIM will be developed soon.
VoLTE service should be activated only once.
VoLTE service can be deactivated anytime through settings, however the customer remains a VoLTE customer.
An Apple device with an activated VoLTE service cannot perform conference calls. To do that one needs to deactivate VoLTE service first. However, the service will be available with the next software update (iOS 15).

FAQs