SafeWeb

SafeWeb is offered to enhance the security of our customers when browsing the Internet through the Mobile Telephony network.

With the new enhanced protection, your internet connection is protected by blocking access to malicious websites that:
are designed to infect devices with malware and viruses,
aim to steal personal information, financial data or personal passwords.

How does it work

SafeWeb checks whether the website the mobile customer wants to visit contains malicious content. In case the content of the website is recognized as malicious, access to the website is not allowed and the user is redirected to an informational page for security reasons.

SafeWeb can be activated or deactivated from Cyta Stores & Partners or by calling the Cyta Call Center at 132. In the future it will also be possible to do this via the MyCyta Mobile app.

Basic information

The main advantages of SafeWeb are the following:
reducing the risk of exposure to malware and viruses,
is compatible with other security services,
no need to install any software application.

Like any solution that offers security from the dangers of the internet, SafeWeb cannot guarantee 100% coverage from malicious websites and viruses. SafeWeb, however, with the technology it uses, significantly contributes to reducing the user's degree of exposure to these internet risks.

Charges
Activation/ Termination Free
Monthly Subscription €0,25 ((inc. VAT))

FAQs

What is SafeWeb?

SafeWeb enhances security when browsing the internet via mobile phone and offers protection from its dangers. SafeWeb protects the mobile device that accesses the internet through the Cytamobile-Vodafone network, preventing access to malicious websites that:

  • are designed to infect devices with malware and viruses,
  • aim to steal personal information, financial data or personal passwords.
How can I get it?

Offered on Cytamobile-Vodafone's RED, FREEDOM, BLACK, Classic & VMB pay monthly plans.

How does it work?

SafeWeb checks if the website you want to visit contains malicious content. In the event that website content is identified as malicious, for your protection, access to it is blocked and you are directed to an informational page. You do not have the option to proceed in any way to access the website unless you disable the SafeWeb service.

What are the main advantages?

The main advantages of SafeWeb are the following:

  • reducing the risk of exposure to malicious software and viruses,
  • does not affect the functionality of the Mobile Internet service and does not cause any delay when browsing the Internet,
  • respects privacy,
  • is compatible with other security services,
  • no need to install any software application.
How is it different from an antivirus program?

An antivirus program is software that you must install on every computer/device. Antivirus protects the device from viruses from the internet and from external devices such as USB, external disk, etc. that try to infect the device.

SafeWeb offers protection to the Mobile device when they connect to the internet through Cyta's mobile network. Protects, in any communication made with the internet, the devices not only from viruses, but also websites that aim to steal personal information.

How do I enable or disable SafeWeb?

You can activate the service at Cyta Stores & partners and by calling the Customer Contact Center at 132.