eSIM is the most advanced form of SIM card known to date. Just like a physical SIM card, eSIM still provides your connection to the Cytamobile-Vodafone network so you can use your mobile plan. eSIM is already installed in your device. It is easy to activate, simple to use, and planet friendly.
To download an eSIM your device needs to be compatible with the eSIM technology.
You can find the list of devices that support eSIM at www.cyta.com.cy/eSIM.
Tourist eSIM is exclusively designed for those visiting Cyprus for a short time period and own an eSIM enabled device.
Tourist eSIM includes:
- Α Local prepaid mobile number
- Free eSIM download along with 20MB data for local use
- 20GB (for local use) with a €9,99 top-up
- Receiving SMS.
- Validity period: 30 days after eSIM activation
The service is not available for roaming.
The initial installation of the eSIM is free and includes 20MB of Mobile Internet.
You can then top-up a Mobile Internet plan of 20GB with €9.99. You cannot top-up any other Mobile Internet plan. Within the 30 days validity period you can top-up unlimited number of bundles.
Tourist eSIM has a 30-day validity period from the day of installation of the eSIM on the device. At the end of the 30-day period, the eSIM is automatically deactivated.
To get the Tourist eSIM card, you’ll need to:
- First check if your device is eSIM compatible.
- Have an internet connection (wifi ή mobile data), to install your eSIM.
- Scan the Cytamobile QR code located on a public spot, to download and activate the eSIM on your mobile phone.
- The initial installation of the eSIM includes 20MB of Mobile Internet.
- When attempting to use the service you will receive an SMS with the mobile number of the eSIM service and a link to top-up (20GB for €9.99).
Note: Currently, Tourist eSIM QR code poster is only available on arrivals at Larnaca or Paphos airports in Cyprus and through partner airlines.
Tourist eSIM is available to all travellers visiting Cyprus for a short period and need to enjoy Mobile Internet on their mobile phone.
Whether you’re on a business trip or visiting for leisure, Tourist eSIM will keep you connected to your family and friends while you’re in Cyprus.
No. Tourist eSIM is available for local use only.
After activating your Tourist eSIM you will receive an SMS containing your new local number as well as a link to follow in order to top-up 20GB with €9.99.
You can make a top-up as many times as you wish within the eSIM validity period.
Online top-up requires the use of a credit card.
The top-up (€9.99/20GB) validity period is equal to the remaining validity period of the eSIM. For example, if the customer makes a top-up on the 29th day, the validity period of the eSIM prevails.
No. You can top-up as many times you wish within the 30 days validity period of the Tourist eSIM plan.
To download a 2nd eSIM card you must first delete the previous one or after it has expired.
You have the option to download a new Tourist eSIM up to 3 times on the same device.
You will automatically receive informative SMS with your available balance as well as the top up (€9.99/20GB) link.
Specifically, you will receive the 1st SMS when you have 10GB left, then at 2GB and at 30MB.
You can also check your credit typing *110# from your device.
You cannot change your eSIM card. If you wish to change card, you will need to get a physical SIM.
No, once the Tourist eSIM is deactivated after the end of the 30 days validity period, it is not possible to be reactivated.
However, you have the option to download a new Tourist eSIM (up to 3 times to the same device), once your previous has expired. If you need a more permanent/long term solution you can buy a physical soeasy SIM card.
After Tourist eSIM installation and activation you will receive an SMS with the number of your eSIM.
You can also find out your eSIM number by dialing #109#.
You can always call the European emergency number 112.