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My Cyta services
Email My Cyta is the new Cyta unified account that consolidates all Cyta services (manage your bill, manage your mobile or order services online).

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Black List

Enter your phone’s IMEI* number in the box below to find out if your phone is already in the Black list**.
*IMEI (International Mobile Equipment Identity) is a 15-digit number that is unique for every mobile phone. There are three ways to find out your phone’s IMEI:
  • 1. Dial *#06# on your phone.For Blackberry phones, IMEI can be found in "Options"->"Status".
  • 2. Look on the sticker beneath the battery.
  • 3. Look for it in the box of the mobile phone.
**If you have lost your phone, you can enter your number to the Black List.
  • 1. Trace the IMEI* number of your mobile phone
  • 2. Declare your phone lost with the police stating your phone’s IMEI. The police should give you a certificate of loss
  • 3. Visit one of our Cytashops having the certificate and your ID with you.