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Roaming with Satellite Coverage

  • Thuraya Satellite
  • Maritime Roaming
  • In flight Roaming

If you are a pay monthly customer that travels in remote locations of the world where GSM networks are not available, you may connect to Thuraya’s satellite network, which covers almost 40 percent of the planet.

To connect to Thuraya’s satellite network you need to insert your CYTAGSM SIM card in one of Thuraya’s satellite phones, which are currently available in Cyprus.

Thuraya’s satellite phones can operate efficiently in both satellite and GSM mode, automatically switching to satellite mode whenever you are out of the reach of a GSM network. Moreover, you have the flexibility to select between satellite and GSM mode through your phone’s menu.

Finally, most of the Thuraya’s mobile phones offer location determination capability through GPS (Global Positioning System) with an accuracy of 100m, a powerful tool for navigational and personal security.

Where can I use it?

Thuraya’s satellite network offers coverage in European, Northern and Central African, Central Asian and Middle Eastern countries. Service is also available in the Red Sea, the Mediterranean Sea, the Arabian Sea, the North Sea, the Baltic Sea, the Dead Sea, the Caspian Sea, the Black Sea and in parts of the Indian Ocean.

Coverage Map

How much does it cost?

  • International roaming rates for outgoing calls, outgoing SMS, Fax and Data calls, as well as direct dial-up services, through Thuraya’s satellite network are according to the roaming rates that the partner network Thuraya applies, with an extra roaming charge of 15%, plus 19% VAT.
  • Charges for outgoing calls originated in Thuraya's network (call forwarding cases included) are according to the country of the call's destination.
  • Incoming calls while roaming on Thuraya’s satellite system, are charged at €1.3767/minute (VAT is included).
  • Initial charging interval: 60 seconds.
  • Subsequent charging intervals: 60 seconds.
  • There is no off peak rate.
  • Incoming SMS is free of charge.
  • Emergency Calls to 112, 999, 911 are free of charge.

If you are a pay monthly customer you can now use your mobile phone while cruising in the high seas! So far while in international waters since there was no GSM coverage available there was no ability to use your mobile phone. All you have to do is make sure that Cytamobile-Vodafone has in place a roaming agreement with the network that serves the cruise ship or ferry boat you are travelling with.

The services available with each network are according to what services the Maritime Networks support. For example, if there is no availability for GPRS roaming with a specific network, then access to data services, such as browsing the internet, will not be available. Further information on how to use the service is available on board of the ships that support Maritime Roaming.

Where can I use it?

You can use your mobile phone on board of boats and cruise ships that cooperate with the Maritime networks that we have an international roaming agreement with. Once the ship is in international waters and there is not land GSM network available the Maritime service will be activated.You will be informed for the switch over to a Maritime networks through the following SMS

"WELCOME TO THE MARITIME SERVICE. ALL SERVICES USED, INCLUDING INCOMING CALLS, ARE CHARGED AT A PREMIUM RATE, SO WE ADVICE YOU TO BE CAUTIOUS.".

For a list of these networks click here.

How much does it cost?
The rate charged for:

  • Outgoing calls is the roaming rates that each of the partner Maritime Network applies, with an extra roaming charge of 15%, plus 19% VAT. Incoming calls is the roaming rates that each of the partner Maritime Network applies, with an extra roaming charge of 15% and in addition the cost of international calls to the country that the Maritime Network belongs, plus 19% VAT.
  • Outgoing SMS is the roaming rates that each of the partner Maritime Network applies, with an extra roaming charge of 15%, plus 19% VAT. Incoming SMS is free of charge.
  • Data services is the roaming rates that each of the partner Maritime Network applies, with an extra roaming charge of 15%, plus 19% VAT.
  • Outgoing and Incoming MMS:
  • Data Services Charges
    €/mms VAT included (19%)
    Sending MMS (<30KB) 0,7523
    Sending MMS (>30KB) 1,2606
    Receving MMS 0,7523

If you are a pay monthly customer you can now use your mobile phone safely while flying. So far while on board an aircraft due to the risk of your mobile phone interfering with the aircraft’s equipment, there was no ability to use your mobile phone. All you have to do is make sure that Cytamobile-Vodafone has in place a roaming agreement with the network that serves the airline you are travelling with.

The services available with each network are according to what services the In-Flight Roaming Networks support. For example, if there is no availability for GPRS roaming with a specific network, then access to data services, such as browsing the internet, will not be available. Further information on how to use the service is available on board of the aircrafts that support In-Flight Roaming.

Where can I use it?

You can use your mobile phone on aircrafts of airlines that cooperate with the In-Flight Roaming networks that we have an international roaming agreement with. Once the aircraft reaches the appropriate height, after take off, the In-Flight Roaming service will be activated by the flight attendants and you can use your mobile phone. You will be informed for the switch over to a Maritime networks through the following SMS

"WELCOME TO THE IN-FLIGHT ROAMING SERVICE. ALL SERVICES USED, INCLUDING INCOMING CALLS, ARE CHARGED AT A PREMIUM RATE, SO WE ADVICE YOU TO BE CAUTIOUS."

For a list of these networks click here.

How much does it cost?
The rate charged for:

  • Outgoing calls is the roaming rates that each of the In-Flight Roaming partner network applies, with an extra roaming charge of 15%, plus 19% VAT.
  • Incoming calls is the roaming rates that each of the In-Flight Roaming partner network applies, with an extra roaming charge of 15% and in addition the cost of international calls to the country that the In-Flight network belongs, plus 19% VAT.
  • Outgoing SMS is the roaming rates that each of the In-Flight Roaming partner network applies, with an extra roaming charge of 15%, plus 19% VAT.
  • Incoming SMS is free of charge.
  • Data services is the roaming rates that each of the In-Flight Roaming partner network applies, with an extra roaming charge of 15%, plus 19% VAT
  • Outgoing and Incoming MMS:
  • Data Services Charges
    €/mms VAT included (19%)
    Sending MMS (<30KB) 0,7523
    Sending MMS (>30KB) 1,2606
    Receving MMS 0,7523

 

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