Telephony & Internet FAQs

Broadband Telephony expands your telephony experience offering you flexibility and exclusive benefits in a single package including:

• The option to install up to four separate telephone numbers.
• Free supplementary telephony services such as call forwarding, call hold, etc.
• The ability to make video and voice calls via your computer using the Tel OntheGo software.
• The option to manage and configure online the service through My Cyta.

The self-installation instructions for the Internet Home and Broadband Telephony services are detailed here.

You can view all your facilities here: www.cyta.com.cy/additional-broadband-services/en.

You can view all charges here: www.cyta.com.cy/broadband-telephone/en

To manage your service via the web subscribe to My Cyta portal, hence add Fixed Telephony Services and click on “More”. On the next screen click on the “Manage Number” link of the telephone number you wish to manage. 

Yes, through the Telephony OntheGo service. The Telephony OntheGo feature allows you to use your landline number anywhere you are, in Cyprus or abroad, and enjoy local rates.

For the uninterrupted operation of Telecommunication Services provided via the modem/router during a power outage, you can purchase a UPS Adapter: www.cyta.com.cy/cyta-devices/mini-ups-adapter-ipower-2100-12?ProductSN=834&InstanceSN=2111.