Cytavision TV App Info

Terms of Use of Cytavision via TV App

View the terms here.

Forgot Password

In order to change password, click here or follow the Change Password process via the CytavisionGo application by clicking here.

FAQs
TV Models that support the Cytavision TV App

Cytavision TV App is supported by Android TVs (with an Android TV 7 software or a more recent one), Samsung TVs (with a Tizen 4.0 software or a more recent one) or LG TVs (with a software WebOS4+ FHD or UHD).

Samsung
Click here to view the Samsung tv models that are compatible with the Cytavision TV App.

LG
Click here to view the LG tv models that are compatible with the Cytavision TV App.

Android box specifications

In case you will use/buy an Android Box make sure that it is compatible according to the following specifications:

  • Operating system: Android 7+, Android TV 10+
  • CPU: Quad-core
  • RAM: at least 2GB
  • Storage: at least 8Gb
  • Wired Connection or Wi-Fi: 802.11a/b/g/n/ac, 2.4GHz/5GHz
  • Video Codecs H.264, H.265 (HEVC), AV1, VP9
  • Resolution: HD (1920x1080), 4K (3840x2160)
  • Netflix & Prime Video Certified (To ensure DRM support)
Cytavision TV App Installation Guide on smart TVs
How to Upgrade a smart TV

Samsung
Click here for instructions on how to check your software version and any updates.

LG
Click here for instructions on how to check your software version and any updates.

How to create an Account for your Smart TV

If you do not have an account, you must create a new one, from a computer or Smart Phone/Tablet, following one of the following links according to your TV model.
Log in to your account (Samsung, LG, Android) to install the application.    

Samsung Sign in | Samsung account
LG Sign in | LG account
Google Sign in – Google account

How To Video - General Information about TV App