| Cyta Call Centers at 1321,2 |
| |
WORKING HOURS |
| Cytashops (Option 1) |
| Automatic Cytashop location & operating hours |
24hour service, 7 days a week |
| Model availability & device repairing |
Monday - Friday: 08:00-20:00
Saturday: 09:00-20:00 |
| Billing (Option 2) |
| • Automatic Billing Information |
24hour service, 7 days a week |
• Cytamobile-Vodafone Service
• Cyta Internet Service
• Cytavision Service
• Fixed Telephony |
Monday - Saturday: 07:00-21:00
Sunday: 09:00-21:00 |
| Orders & other Information (Option 3) |
• Cytamobile-Vodafone Service
• Cyta Internet Service
• Cytavision Service
• Fixed Telephony |
Monday - Saturday: 07:00-21:00
Sunday: 09:00-21:00 |
| Technical Support (Option 4) |
| Reporting of a lost mobile phone can be done through technical support on a 24hour basis, 7 days a week. |
| Automatic PUK code providing |
24hour service, 7 days a week |
• Cytamobile-Vodafone Service
• Cyta Internet Service
• Cytavision Service
• Fixed Telephony |
24hour service, 7 days a week |
• Directory Enquiry Service 11892
• International Directory Service 11894
• International Calls Through Operator
8000 0198 |
24hour service, 7 days a week |
| • Telegram Service 8000 0196 |
Monday - Friday: 08:00-14:00 |
Notes:
1. 132 local call charges: The call is free of charge for calls originating from Cyta and Cytamobile-Vodafone networks. Calls from other networks might carry a cost, please consult with your network provider.
2. 132 dial numbers & call charges from abroad:
| 132 |
The number 132 is only accessible through Cytamobile-Vodafone mobile phones connected to foreign networks. This capability depends solely on the foreign company and is explicitly mentioned in the welcome SMS message you might have received when first connected to the foreign network. |
+357 22 880 100
+357 22 880 132 |
This number is the corresponding 8-digit number for 132 and can be used in every situation, regardless of whether the number 132 is supported or not by the foreign network. This is also mentioned in the welcome SMS message you might have received when first connected to the foreign network. |
When you call 132 from abroad you are subject to the International Roaming call rates to Cyprus.
You can find more information on the applicable charges here. |
Business Call Center
at 150
Email: cyta150@cyta.com.cy
Fax: 25 575565
|
WORKING HOURS |
Monday - Friday: 8:00-18:00
Saturday: 8:00-14:00 |
Dial number from abroad
+357 22 880 450 |
This number is the corresponding 8-digit number for 150 and can be used to dial the Business Call Center from abroad. |
Note: When dialing the Business Call Center from abroad you are subject to the charges of the respective local provider.
You can find more information on the applicable charges here.