Fair Usage Policy

In order to avoid network congestion and to protect the quality of service provided to customers, Cyta implements a Fair Usage Policy, which provides that the RED Plans, which include unlimited local minutes and /or local SMS, are offered only for interpersonal communication and for private, personal use of the service. Under no circumstances is their use allowed for profit purposes or for resale of the service. Interpersonal communication in this respect refers to the standard person-to-person calls and sending of SMS from the hand of a human. Therefore, unlimited use is prohibited for multiple simultaneous calling, conference calling, re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, continuously call forwarding, auto-dialing, machine to machine communication, Cellular Trunking Units (CTUs), or any other activity that Cyta considers to be non standard usage or not fair. In case of breach of this condition, Cyta has the right, upon notice of the customer to apply charges, to transfer the client to another program and/or disconnect temporarily or permanently terminate the service without any further notice.