As of July 1, 2022
FIXED TELEPHONY NATIONAL CALL CHARGES (including VAT 19%)
Description CHARGE PER UNIT
(€)
UNIT
NATIONAL CALLS    
CALL CHARGES TO FIXED TELEPHONY  0,025 1 minute
     
Call Charges to enclaved Cypriots' fixed telephones see call charges to fixed telephony
     
CALL CHARGES TO MOBILE TELEPHONY SUBSCRIBERS 0,05 1 minute
     
CALLS VIA OPERATOR    
112 - Emergency Services  0,00000  
199 - Emergency Services  0,00000  
120 - Cablenet Call Centre  0,06000 1 minute
130 - Cablenet Call Centre  0,06000 1 minute
131 - Epic Call Centre 0,06000 1 minute
132 - Cyta Call Centre 0,00000  
133 - Primetel Call Centre 0,06000 1 minute
134 - Primetel Call Centre 0,06000 1 minute
135 - Primetel Call Centre 0,06000 1 minute
136 - Epic Call Centre 0,06000 1 minute
156 - Report for calls to ships at sea via the Cyprus Coastal Station 0,00000  
     
118 00 - Directory Enquiries - Primetel 0,49 call
(extra charge) 0,070 15 seconds
     
118 80 - Directory Enquiries - FastNet 0,393 call
(extra charge) 0,074 15 seconds
     
118 92 - Directory Enquiries - Cyta  0,490 call
(extra charge) 0,070 15 seconds
     
118 94 - International Directory Enquiries - Cyta 0,03951 second
     
8000 0196 - Telegrams via telephone 0,00000  
8000 0197 - Faults Report (telephone,Telefax, Mobile) 0,00000  
8000 0198 - Report for international calls via operator see international calls
8000 0198 - Report for calls to ships at sea via a Foreign Coastal Station
8000 80 80 - CYTANET Call Centre 0,00000  
     
CALLS TO SPECIAL SERVICES    
125/126 - Information on Emergency Telephone Numbers (Greek/English) 0,00000  
151 - Committee on Missing Persons in Cyprus 0,00000  
     
1400 - Hospitals (Greek/English) 0,00000  
1401 - Drug Information & Poison Control Centre 0,00000  
1402 - Cyprus Anti-drugs council 0,00000  
1403 - Federation of Patients' Associations of Cyprus (ΟΣΑΚ) 0,00000  
1404 - Service for the soldier's phsychological support 0,00000  
1405 - Pancyprian Rare Genetic Diseases Association "UNIQUE SMILES" 0,00000  
1406 - Therapeutic Program for Perpetrators of Domestic Violence "PROTEAS" 0,00000  
1407 - Forest Fires Report 0,00000  
1408 - Service for the Deaf - Deaf to non deaf (via fax) via operator 0,00000  
1409 - Service for the Deaf - Non deaf to deaf (via telephone) via operator 0,00000  
1410 - Drugs Helpline (Greek/English)  0,00000  
1411 - Association of Family & Friends of Makarios Hospital children in need 0,00000  
1412 - Ministry of Health - Coronavirus Results Information 0,00000  
1413 - 1413 – Support line for people with disabilities (ΑΜΕΑ) and their families - Agios Stefanos Foundation 0,00000  
1414 - Hunter's Line 0,00000  
1415 - Transportation Department 0,00000  
1416 - Cyprus Public Transport Services 0,00000  
1417 - Embassy of Russia 0,00000  
1418 - Cyprus Public Transport Services 0,00000  
1420 - Ministry of Health - Detection of Coronavirus Incidents 0,00000  
1422 - Helpline for the support of families of persons with addictions  - Parents SOS 0,00000  
1424 - Cyprus Diabetic Association 0,00000  
1429 - Consumer's Line 0,00000  
1430 - Military Forces Information Line 0,00000  
1433 - Ministry of Labor - Information on workers' allowances due to coronavirus 0,00000  
1440 - Association for the Prevention and Handing of Violence in the Family 0,00000  
1441 - Rescue Co-ordination Centre 0,00000  
1442 - Μedic Alert 0,00000  
1443 - Sovereign Bases Forces 0,00000  
1444 - OPAP helpline for people addicted to gambling 0,00000  
1454 - National help line for the support of persons over the age of 22 0,00000  
1455 - Family Matters 0,00000  
1456 - Perseas Center for the support of persons under the age of 22 addictions (gambling, drugs, alchohol, internet) 0,00000  
1460 - Police Reporting Confidential Information 0,00000  
1464 - AIDS Support Center 0,00000  
1470 - NG Military personnel welfare 0,00000  
1474 - Cyprus Patients Association 0,00000  
1477 - Refugees from Ukraine_Information Center 0,00000  
1480 - CyberSafety 0,00000  
1490 - National CSIRT-CY 0,00000  
1494 - TELETHON 0,00000  
1497 - Information about human trafficking 0,00000  
1498 - Drugs Law Enforcement Unit 0,00000  
1499 - Police Duty Officer 0,00000  
1800 - Electicity Authority of Cyprus Faults Reporting Centre 0,00000  
1818 - Electricity Authority Call Centre  see call charges to cyta fixed telephony
1883 - Soeasy Service 0,00000  
17000 - Health Insurance Organisation for National Health Insurance System (NHIS) 0,00000  
17100 - Department of Lands and Surveys Call Centre 0,02500 1 minute
     
9090140x / 9090141x - Pharmacies (after hours) (Χ=2-6) (Greek/English) 0,04066 15 seconds
     
9090142x / 9090143x - Private Doctors on Call (during weekends & public holidays) (Χ=2-6) (Greek/English)  0,04066 15 seconds
     
90901420 - Electricity Faults Report (Greek/English) 0,04066 30 seconds
     
90901893 - Exact Time (English) 0,0952 call
90901895 - Exact Time (Greek) 0,0952 call
     
8000 1427 - Vocal Response System 0,00000  
8000 1484 - Personal Number Service  0,00000  
     
CALLS TO INTELLIGENT NETWORK SERVICES    
Calls to National Freephone Service (800)    
Called Party    
From Fixed Telephony 0,00080 second
From Public Cardphones / Coinphones 0,00313 second
From Mobile Telephony    
Pay Monthly Plans 0,00089 second
Soeasy pay as you go 0,00089 second
From Alternative Networks Fixed Telephony 0,00083 second
From Alternative Networks Mobile Telephony 0,00092 second
     
Caller 0,00000  
     
Calls to International Freephone Service 0,00000  
     
Calls to Single Number Service (77XXXXXX)    
For calls terminated to Cyta's Network 0,08116 1 minute
For calls terminated to Epic Network 0,06597 1 minute
For calls terminated to Primetel Network 0,09865 1 minute
For calls terminated to Cablenet Network 0,07363 1 minute
For calls terminated to Omega Network 0,08380 1 minute
For calls terminated to S.P. Intelligent Telecoms Ltd 0,15000 1 minute
For calls terminated to Febo Telecom Ltd 0,12697 1 minute
     
Calls to Personal Number Service    
For calls terminated to Cyta's Network 0,08116 1 minute
For calls terminated to Cablenet Network 0,07363 1 minute
For calls terminated to Primetel Network 0,09292 1 minute
For calls terminated to Epic Network 0,06597 1 minute
For calls terminated to Omega Network 0,09300 1 minute
For calls terminated to S.P. Intelligent Telecoms Ltd 0,15000 1 minute
For calls terminated to Febo Telecom Ltd 0,11495 1 minute
     
CALLS TO OTHER DESTINATIONS    
     
Calls via "Call Direct" Service from Cyprus to other Countries 0,00000  
     
Calls to Voicemail Service    
Message Store    
Via the call forwording facility Current National Charges
     
121 - Voicemail Epic 0,07 1 minute
122 - Voicemail Primetel 0,07 1 minute
123 - Voicemail Cyta 0,04066 1 minute
124 - Voicemail Cyta 0,04066 1 minute
127 - Voicemail Cablenet 0,07 1 minute
     
Calls to audiotex services Current audiotex charges