Fiber Network

Why connect to the Fiber network?

Check Fiber Availability

Speeds of light up 1Gbps!

Instant and fast
transfer of big data!

Fast, seamless and
reliable internet access!

Use of new cutting-edge
technologies to increase
and improve your activity!

Connect with Cyta Fiber and get a €135,72 subsidization for the first 12 months. Find out more >

  • Free modem with Wi-Fi and router functionalities.
  • One free e-mail address. Please note that in case the e-mail address is not used for a period of more than 6 months, the e-mail address will be deactivated and the content of the mailbox will be deleted.
  • Free provision of antivirus and antispam email protection.
  • Free provision of Safe Internet for protecting children from illegal, undesirable and harmful internet content.
  • Access your e-mail on the move via the Web Mail service.
  • Free Technical Service and Customer Support via 132.

Access to the internet is offered as follows: (i) Advertised speed - this is the speed that is advertised for each product, (ii) Maximum speed - this is the same as the advertised speed, (iii) Normally available speed - this is at least 90% of the maximum speed and is available to the end user twenty-four hours a day, (iv) Minimum speed - this is defined as 80% of the maximum speed.

  • Professional groups that number more than 15 persons are offered 5% discount on the monthly subscription of Internet Home.
  • Large families are offered 15% discount on monthly subscription of Internet Home service.
  • Special Internet Home tariff packages with 61% discount are offered to people with special needs.
  • Customers of the Internet Home products can place an order for a 2nd Internet Home product with a discount of up to 51%.

Frequently Asked Questions

What is the Cyta Fiber network?

The Cyta Fiber network is the only optical fiber network in Cyprus and it enables the transmission of data at very fast speeds. This innovative technology provides Internet access at speeds of up to 1Gbps! The Cyta Fiber Network will gradually reach 220,000 premises and it is expected to serve around 140,000 subscribers.

By making one of the biggest-ever investments in telecommunications in Cyprus, Cyta is playing an active role in the country’s transfer to the digital era, through the design and installation of the biggest and fastest optical fiber network.

What are the optical fibers used in the Cyta Fiber network?

Optical fibers are very fine strands of glass that use light to transmit data much faster than traditional copper cables. So, it could be said that, through optical fibers, data travels at the speed of light.

Why do we need faster internet speeds?

In today’s digital era, everything is changing about the way we learn, work, communicate and live, how we understand the world and ourselves in it. The Cyta Fiber network allows people to exploit the technologies of the future with new generation networks, thereby raising their standard of living and improving their business activities.

The tools and applications that people use on a daily basis to communicate with friends and family, the simultaneous connection of multiple devices (smartphones, tablets, game consoles, security systems, etc.), faster download/upload speeds, better quality streaming and so much more require, among other things, immediate and fast data transmission.

A fast and reliable internet connection using optical fibers greatly improves the whole experience in terms of quality and productivity.

How can I find out if the Cyta Fiber network is available in my area?

You can find out if the Cyta Fiber network is available in your area by clicking here. If it is not yet available, you can complete an application form and we will contact you as soon as the Cyta Fiber network is near you.

When will the Cyta Fiber network be available in my area?

Installation work on the optical fiber network is being carried out daily to gradually reach most areas of Cyprus. When the Cyta Fiber network reaches your area, you will be informed about it.

How can I find out if the Cyta Fiber network has been installed in my area?

As soon as work begins on the Cyta Fiber network in your area, information about this will be sent to your home and, if you are a Cyta customer, you will be informed by phone.

Will the Cyta Fiber Network reach my home?

Yes, the optical fiber will reach your home itself.

What are the advantages of fiber technology?

Data is transmitted as light signals through small, flexible strands of glass at speeds of up to 1 Gbps.

Such speeds are ideal for virtually any online activity, such as:  

  • Sending and receiving photos, videos and other large files immediately
  • Simultaneous connection of multiple devices, such as computers, mobile devices, tablets, game consoles, security systems, etc.
  • Online gaming with no buffering

The Cyta Fiber network is also extremely reliable and is not impaired by issues that can affect an xDSL connection and speed, such as interference from other electrical sources/cables, the weather and the distance from the Internet Service Provider’s network.

What speeds are available on the Cyta Fiber network?

Speeds of 100/200/300/500Mbps and 1Gbps are available.

Which Telephony services are available on the Cyta Fiber network?

The following fixed telephony services are offered:

  • Telephony
  • Telephony Plus
  • Telephony Small Business
  • Telephony Special Use.
Analogue telephone and ISDN basic and primary rate services are not available on the Cyta Fiber network. If you are an analogue or ISDN telephony subscriber, you will need to be transferred to one of the above telephony services. For more information, click here.
How can I connect to the Cyta Fiber network?

The Cyta Fiber network is being extended daily with the installation of more optical fibre cables. Once you have been informed that the Cyta Fiber Network has reached your area, you can apply online, by phone (132) or by visiting any Cytashop.

Is the transfer to the Cyta Fiber network free?

The transfer is free if you use a Cyta Internet Home service. Terms and conditions apply.

Cyta is not my internet service provider. What must I do to connect to the Cyta Fiber network?

Click here and enter your address to see if the Cyta Fiber network is available in your area. If it is, you can complete the relevant application form.

In any event, you can contact the Cyta Call Centre on 132.

How long will it take for my Cyta Fiber network connection to be activated from the day I submit an application?

It will be activated within approximately two (2) months from the time you submit your application. The specific time needed depends on the state of the internal wiring in your home.

Will I need to do any work in my home before I can connect to the Cyta Fiber network?

Connecting to the Cyta Fiber network is simple. Once you have applied to connect, we shall call you to arrange a day and time for our technical crew to visit you install the optical fiber and the special equipment in your home. The procedure should take approximately one hour. In an apartment block, the connection will be made on the ground floor of the building up to and inside your apartment. In this case, we kindly ask you to inform the individual or company responsible for the administration of the building.

Do I need any additional special equipment?

No. All your devices will continue to operate as before.

During the transfer to the Cyta Fiber network, is there a possibility that my existing connection will be interrupted?

On the day the new service is activated, your existing connection will be interrupted until the process of connecting you to the Cyta Fiber network is completed.

I have applied to connect to the Cyta Fiber network. How can I find out what stage my application has reached?

You can contact the Cyta Call Centre on 132 (free of charge) for any information you need regarding your application.