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My Cyta services
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Special Internet Home Tariff Packages

The Special Internet Home Tariff Packages are provided to people with special needs.

The following FREE facilities are included in the offer:

  • Connection to the Cytanet Wireless Zone service.
  • Four e-mail addresses.
  • Αntivirus and antispam protection.
  • Provision of Safe Internet for protecting children from illegal, undesirable and harmful internet content.
  • Modem with Wi-Fi and router functionalities.
  • Access your e-mail on the move via the Web Mail service.
  • Free Technical Service and Customer Support via 8000-8080.

 INTERNET HOME5Mbps  

DescriptionChargesCharging Period
Connection Fee€ 71,40Once Off or 10 Monthly Installments
Subscription€ 6,26Monthly

 INTERNET HOME10Mbps  

DescriptionChargesCharging Period
Connection Fee€ 71,40Once Off or 10 Monthly Installments
Subscription€ 10,67Monthly

 INTERNET HOME20Mbps  

DescriptionChargesCharging Period
Connection Fee€ 71,40Once Off or 10 Monthly Installments
Subscription€ 12,64Monthly

 INTERNET HOME30Mbps  

DescriptionChargesCharging Period
Connection Fee€ 71,40Once Off or 10 Monthly Installments
Subscription€ 14,98Monthly

 INTERNET HOME50Mbps  

DescriptionChargesCharging Period
Connection Fee€ 71,40Once Off or 10 Monthly Installments
Subscription€ 16,93Monthly

 INTERNET HOME80Mbps  

DescriptionChargesCharging Period
Connection Fee€ 71,40Once Off or 10 Monthly Installments
Subscription€ 20,84Monthly

 INTERNET HOME160Mbps  

DescriptionChargesCharging Period
Connection Fee€ 71,40Once Off or 10 Monthly Installments
Subscription€ 35,41Monthly

Notes:

  1. Prices include VAT.
  2. The Internet Home products installation charge is €71,40 and includes the modem. Connection charge may be paid as a once-off amount or in ten monthly instalments.
  3. The above charges do not include the connection fee and the rental of the telephone line or the broadband services access.
  4. In the case of self-installation, the installation charge is €35,70. Self-Installation is not applicable for products with speeds of 50Mbps and above and for products offered through fiber broadband access.
  5. Customers with Internet Home products with a speed of 10Mbps and above have the capability of enhanced upstream speed.
  6. Internet Home160Mbps product is offered only through fiber broadband access.
  7. Access to the internet is offered as follows: (i) Advertised speed – this is the speed that is advertised for each product, (ii) Maximum speed – this is the same as the advertised speed, (iii) Normally available speed – this is at least 90% of the maximum speed and is available to the end user twenty-four hours a day, (iv) Minimum speed – this is defined as 80% of the maximum speed.
Provision/ Usage Instructions
The Special Internet Home Tariff Packages are available to individuals with severe disabilities and/or serious communication difficulties:

A. Eligibility

(a) Individuals with special social needs, suffering from:
  • Persons with permanent or severe kinetic or other severe or total physical disability, disability,
  • Persons with permanent or severe visual impairment,
  • Persons with permanent or severe acoustic impairment,
  • Persons with permanent or full mental disability, and
  • Persons with permanent or severe mental disability.
(b) Minors

In cases where minors belong to one of the categories in section A (a) above, their parents or guardians are eligible for the Special Tariff Package, provided that they live together in the same home, upon presentation of the following documents, in additional with the documents state in section B:
  • The birth certificate of the minor.
  • The parent’s or guardian’s identity card.
  • Proof of guardianship of the minor (e.g. Court Order) in cases where the minor has been placed under guardianship.

B. Monitoring Mechanism

The mechanism for monitoring the true state of an individual aims to ensure that there is no abuse of the system and for this reason any certificates/confirmations, depending on each case, issued by the responsible authorities, must be presented to Cyta by the applicant for the Special Tariff Package:
  1. Integrated Disability Assessment Report by the Department for Social Inclusion of Persons with Disabilities stating the person's disability extent as Serious or Total with a permanent period of validity.
  2. In relation to persons with mental handicap a certificate stating that the person is registered in the Committee for the Protection of Mental Handicap Persons and he/she is not institutionalised.

C. Terms of Provision:
  • An Internet Home product for eligible physical persons is provided for a single home with a distinct address.
  • Cyta will accept that eligible minors live in the same home as their parents/guardians on the basis of a signed statement by the parent/guardian in which attention is drawn to the law on false declarations.
  • Special Tariff Packages for individuals will be provided only to eligible physical persons.
  • Special Tariff Packages for individuals will apply only to individuals (members of households) whose permanent residence is in Cyprus, as determined by the Republic of Cyprus.
For more information visit any cytashop, or contact the Cyta Call Center at 132.
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