PRESS RELEASE: 71/2004
Press Releases
Αrchive 2004
 
 
 

Head Offices: P.O.Box 24929, 1396 Lefkosia
Τelephone: +357 22 701520, Fax
: +357 22 701185
e-mail:
pr@cyta.com.cy

 
  CYTAMOBILE-VODAFONE
CHANGES IN THE soeasy CUSTOMER CARE NUMBERS
 

In line with our harmonization with the Rules for Numbering published by the Commissioner of Electronic Communication and Postal Regulation, Cytamobile-Vodafone advances in changing the soeasy customer care numbers.

The new numbers, which will apply from Friday 15 October 2004, are presented on the table below:

Existing
soeasy numbers
New
soeasy numbers
1481 1881
1482 1882
1483 1883

Cytamobile-Vodafone, being faithful in its commitment to continuously support its customers, advances in the adoption of a number of different ways to inform its soeasy customers, ensuring the smooth transition to the new numbers.

Particularly, all soeasy customers will receive an SMS message before the 15th of October (date of implementation of the new numbers), which will inform them of the new numbers and the date of their operation.

Also, for duration of one month, from 15th of October up to 15th of November 2004, the new numbers will operate in parallel with the existing numbers.

Finally, for a period of six months that is from the 15th of November 2004 up to the 15th of May 2005 all calls to the existing numbers will be diverted to a free of charge recorded message which will inform the customers of the new numbers. 

Cytamobile-Vodafone
Cytamobile-Vodafone is the brand name used for CYTA's mobile operations. It currently provides a coherent portfolio of mobile services to more than 600.000 customers.
CYTA provides, maintains and develops a full range of telecommunication services both in Cyprus and overseas.
Vodafone is the world's largest mobile community, with equity interests in 26 countries and Partner Networks in 13 additional countries. Vodafone has over 325 million customers worldwide.



CYTA Public Relations

8 October 2004