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Subsidiaries Companies
Digimed Communications Ltd
Digimed Communications Ltd was set up as
a wholly-owned subsidiary of Cyta, with the aim
of realising the
strategy for the vertical and
horizontal expansion of the Organisation’s
activities, thereby optimising output and
operations. To this end, Digimed Communications
Ltd creates suitable conditions and
prerequisites for the expansion of Cyta’s
commercial activity in both local and foreign
markets.
In 2008, in the framework of its mission,
Digimed focused its efforts on the
implementation of the project undertaken by the
subsidiary Cyta Hellas for the development of a
broadband infrastructure in provincial Greece,
which is co-financed by the 3rd Community
Support Framework and the Greek state.
The success of the project represents a
substantial step in the realisation of Digimed’s
strategic aim -
and by extension that of Cyta -
of expanding the Organisation’s activities
abroad.
 Cyta Hellas
SA
Cyta Hellas SÁ was established on 21 February
2007 by Cyta and its subsidiary Digimed
Communications Ltd with the aim of implementing
Cyta’s strategy to expand its operations abroad.
It is governed by a 10-member Board of Directors
comprising all the members of the Board of the
holding company and the Chief Executive
Officer of Cyta as Managing Director.
In the context of our Organisation’s expansion
strategy, Cyta Hellas has undertaken the
implementation of a project promoted and
supported by the Greek Government which aims at
the development and penetration of broadband
services in provincial Greece.
The tender issued
by Information Society SA, as the relevant
authority of the Greek state, was awarded to
Cyta in conjunction with its subsidiary Digimed
Communications Ltd, to implement a project of
broadband infrastructure and service development
in the provinces of Grevena, Pella, Kastoria,
Kozani, Florina, Imathia,
Heraklion, Lassithi and
the municipalities of Salamina, Aegina, Agkistri,
Poros and Ampelakia, which have a total
population of 946.419.
The subsidised budget for the development of
broadband infrastructure and services in the
above areas amounts to €32,8m, including the
budget for stimulating the initial demand for
such services. The maximum investment by the
Greek government is some €16,4m and comes from
the 3rd Community Support Framework, which is
managed by Information Society SA.
In 2008 planning was finalised and work began on
the project, signalling the start of commercial
operations by Cyta Hellas. Work continues on the
construction of new generation private broadband
network infrastructure, of which some 1.100km
has been completed.
Investing in the potential of a privately-owned
network, Cyta Hellas provides modern
broadband-based products which respond to its
customers’ needs for Internet access and
telephony services. The company’s strategic
objective is to expand gradually into new
services, aiming at achieving a healthy increase
in its customer base in the Greek electronic
communications market.
Investment in the development of broadband
infrastructure and services in provincial Greece
is a business priority that is making a
substantial contribution to the fulfilment of
Cyta’s strategic aim. At the same time it
creates the right conditions for activity beyond
the subsidised areas with the ultimate objective
of a gradual expansion throughout Greece.
Cyta
UK Ltd
Cyta UK Ltd was
established in the United Kingdom on 15 February
2000 and is 100% owned by Digimed Communications
Ltd. Cyta UK Ltd was set up with the aim of
realising the strategy of Cyta and the holding
company for expanding their activities abroad
and especially in countries with a significant
Cypriot community. It is governed by a
five-member Board of Directors comprising Cyta
executives and members of the Board of the
holding company.
The company has its own telecommunications node,
based on the MPLS protocol and housed on the
premises of Telecity Redbus Ltd in London. The
node is part of Cyta’s CytaWorld.Net
international network and is maintained by
Cyta’s International Commercial Services, with
technical support from Network Operation and
Maintenance. The node is linked via a Cyta-owned
submarine optical ring to similar
telecommunications nodes in Lefkosia
(Nicosia)
and Athens
owned by Cyta and CytaGlobal Hellas SÁ
respectively.
Since November 2005, Cyta UK Ltd has provided
fixed telephony services to the UK retail market
based on the carrier-preselection model which
enables customers to preselect it as their
alternative carrier. Calls within the UK and to
most international destinations are routed via a
partner’s network infrastructure whilst calls to
Cyprus and Greece are routed via the company’s
London node and Cyta’s international network.
The target customer group is primarily the
Greek-speaking community and those making a
large number of calls to Cyprus and/or Greece.
With the aim of becoming a bridge of
communication between expatriates and their home
country, Cyta UK Ltd provides local and
international telephony to fixed telephones in
Cyprus, Greece and elsewhere at extremely
competitive rates. The company offers very
attractive rates for cyta.talk home products and
cytabusiness specialised business products, and
it is planning to expand into broadband services
in the future, via which it will become a
provider of high quality integrated electronic
communications solutions at competitive prices.
In association with Cyta and CytaGlobal Hellas
SA, Cyta UK also provides international virtual
private network leased connections to providers
and corporate customers in the United Kingdom
and elsewhere. Furthermore, it is in a position
to offer, in conjunction with Cyta, wholesale
interconnection services for voice, signalling
and Internet traffic. The company is also able
to offer local loops and other local
interconnections within the UK on a
resale/leasing basis via its associates.
CytaCom
Solutions Ltd
2008 was another
successful year for Cytacom Solutions Ltd. The
company’s progress was confirmed by a huge
increase in turnover and improved financial
indicators. This, combined with the development
of the company’s human resources and know-how,
enabled it to bid for a greater number of
tenders, to broaden its cooperation with others
and to become more flexible, with the aim of
providing the best possible service to Cyta’s
customers and high quality integrated
telecommunications and IT solutions.
In 2008 Cytacom Solutions Ltd expanded its
activities into Greece through structured
cabling, telephony, networking and IT projects.
The expansion of its operations ensures the
company’s profitability and continuous
improvements to the services provided to
customers.
The year under review was marked by the
completion of significant projects in all areas
of activity and integrated solutions provision.
There was an increase in the number of
maintenance agreements with SMEs as well as in
the renewal of important contracts with
corporate customers requiring network support
and IT equipment. The company was awarded the
tender for the structured cabling of the new
KPMG offices in Lefkosia (Nicosia)
and undertook the
structured cabling work for the refurbishment of
the Cyta building at Lakatamia. It was awarded a
Cyprus Ports Authority tender and carried out
the complex, specialist project for the supply
and installation of a wireless network and
hand-held wireless computers. It successfully
completed major projects using new technology,
including the installation of telephone systems
using VoIP technology in companies,
organisations and local authority
offices.
The company’s certifications and specialisations
continued in 2008. The honorary title of Cisco
Premier Partner was renewed as was its status as
an Advanced Wireless Specialised Partner. A
range of networking projects was completed, the
most important of which were the networking of
34 points for the Pancyprian Company of Bakers
and 20 points for Tsokkos Hotels Ltd.
Additionally, the involvement of Cytacom
Solutions in networking projects with new Cyta
services (Ethernet) confirmed the company’s
essential technical know-how in the provision of
networking solutions using Cisco equipment as
well as its dedication to monitoring
technological developments.
In 2008, the company was inspected under
ISO9001:2000 for which it was certified in 2003.
The favourable comments and congratulations from
the inspectors reflect the commitment of Cytacom
Solutions to continuously enhance the quality of
its services to customers. In 2008 the company
began to prepare for its involvement in the
field of managed solutions for customers and
expects 2009 to be the year in which it
implements its plans for new services that will
benefit the Organisation.
CytaGlobal
Hellas
SA
Cytaglobal Hellas SA was established in Athens
on 5 November 2003 as Cyta Hellas SA, a
wholly-owned subsidiary of Digimed
Communications Ltd. On 2 January 2007, following
a decision taken at an extraordinary general
meeting of the shareholders, the company was
renamed CytaGlobal Hellas SÁ and the right of
use to the brand name Cyta Hellas was
assigned to
another subsidiary which is active in the
broadband services sector in Greece.
CytaGlobal Hellas SÁ is governed by a
seven-member Board of Directors comprising Cyta
executives and members of the Board of Directors
of the holding company. It has its own
telecommunications node, based on the MPLS
protocol and housed on the premises of
Mediterranean Nautilus Greece SÁ in Athens. The
node is part of Cyta’s CytaWorld.Net
international network and is maintained by
Cyta’s International Commercial Services, with
technical support from Network Operation and
Maintenance. The node is linked via a Cyta-owned
submarine optical ring to similar
telecommunications nodes in Lefkosia
(Nicosia)
and London
owned by Cyta and Cyta UK Ltd respectively.
CytaGlobal Hellas SÁ has the following General
Licences for:
• Leased lines provision
• Bandwidth capacity leasing
• Data transmission
• Telemetry-telematic-radio location service
provision
• Closed user groups network operation
• Internet access services provision
• Voice services provision via Internet
For the time being, the company operates in
collaboration with Cyta and Cyta UK Ltd for the
provision of international virtual leased
interconnections to providers and corporate
customers in Greece. The company is also able to
offer local loops and other local
interconnections within Greece on a
resale/leasing basis via its associates.
Moreover, in collaboration with Cyta, it is in a
position to offer voice, signalling and Internet
interconnection services.
 Emporion Plaza Ltd
Emporion Plaza Ltd offers quality and
competitive e-commerce and electronic web-based
Internet solutions.
The e-commerce solutions service involves the
design, development and hosting of the e-shop,
consulting services for the development and
management of the catalogue of products for the
e-shop, continuous technical and business
support and e-shop management training. In 2008,
www.eplaza.com.cy hosted a total of 22
e-stores.
In the sector of dedicated e-commerce networking
solutions, Emporion Plaza developed the online
application Cytanet Live Streaming for Cyta,
enabling pay per view of live or recorded
football and basketball games via an Internet
portal. The service came into commercial
operation in the last quarter of 2008 and work
will continue throughout 2009 with the aim of
continuously expanding the application’s
management and organisational potential.
The web solutions service includes end-to-end
Internet portal design and development,
including organisation, programming and graphic
design, the development of content management
tools, website hosting and the maintenance and
upgrading of existing portals.
In 2008, Emporion Plaza Ltd enhanced its
CMSquick content management tool with new
functions. The CMSquick content management
system was expanded with a package of new
facilities such as News Bulletin, Events
Calendar, Surveys, Currency Converter, Photo
Gallery, Video Gallery, Scrolling Announcements
and more. Significant projects in the company’s
portfolio include the Internet Portals of OPAP
Cyprus, the Cyprus State Fairs Authority, the
Cyprus Ports Authority’s Intranet, the Short Sea
Promotion Cent, Cyber Ethics and others.
Another important project was the redesign of
Cyta’s websites to bring them into line with the
Organisation’s new corporate identity. The
redesigned sites include those of Cyta UK,
Cytaglobal Hellas, Cytaglobal, Iris Sat, soeasy
Ôop Up, BSFOCS, Directory Enquiries 11892,
Yellow Pages, Cytamobile-Vodafone, Cytanet Live
Streaming, Cytavision, In services, DSL Access (i-choice,
i-choice portal), Cytashop (e-shop) and External
Channel Management.
Iris Gateway
Satellite Services Ltd
Iris
Gateway Satellite Services Ltd provides
satellite turnaround of audio and video
programmes between Europe, Asia and America from
the Makarios Satellite Earth Station.
In addition to satellite connections, Iris
Gateway Satellite Services Ltd also offers
services via submarine cable systems in
collaboration with Cyta’s International
Commercial Services, providing integrated
solutions to customers interested in
distributing their services to various locations
internationally via a combination of fibre optic
cables and satellites.
During 2008, Iris Gateway Satellite Services Ltd
continued to broaden its activities with the
provision of occasional television transmissions
on a large scale. At the same time, the company
started to provide VSAT services in cooperation
with Cyta’s International Commercial Services.
BESTEL Commumications Ltd
Bestel Communications Ltd was established in May
2001 as Bestelcomms and became active in
September of the same year. The company is a
joint venture between Cyta and the ZTE
Corporation, one of the largest
telecommunications equipment manufacturing
corporations in China.
Bestel Communications’ mission is to support the
ZTE’s internationalisation efforts and to
provide integrated telecommunications solutions.
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