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MILESTONES 2006
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Expansion of CYTA in
Greece after winning the project to develop broadband infrastructure in
various regions. Establishment of CYTA Hellas SA.
-
Agreement on the
construction of the MINERVA independent submarine cable system between Cyprus
and Italy with the potential for international expansion towards Western
Europe and the USA.
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Introduction of Fixed
Line Disconnection/Reconnection Facility and Multipoint Videoconferencing.
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Commercial launch of
Vodafone Mobile Connect, utilising CYTA’s 3G and GPRS networks.
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Provision by Cytamobile-Vodafone
of the Speaking Phone service for the visually impaired.
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Introduction of CYTANET’s
Safe Internet service.
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Collaboration between
miVision and Lumiere TV Public Company Ltd for the transmission of LTV
and Alpha programmes.
-
Enhancement of miVision
with TV-mail and Games on Demand interactive services.
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Installation and
operation of the first phase of the New Generation Network.
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Completion of the CYTA
Brand Bible and Brand Architecture project.
-
Revenue of £608.000
gained from 11 of 552 suggestions submitted to the idea.click Staff
Suggestions Scheme.
-
Support for the third
successive year of the Centre for Preventive Paediatrics.
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Organisation of Road
Safety seminars for National Guard conscripts and Secondary School students.
A total of 35.000 have attended since 2004.
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Support of the
"Guardian Angel on the Road"
concert aimed at rising road safety awareness.
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Presentation of the
"Transcendence"
concert of works by Cypriot composer Stelios Pisis.
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Support of the Cyprus
Olympic Committee for the creation of the multi-use CYTA Fair Play Hall in the
Olympic Building in Lefkosia (Nicosia).
-
CYTA is a Major Sponsor
of Football for the second consecutive year.
-
Organisation of seminars
on "Safe Internet for our
Children" to mark World
Telecommunications Day.
Financial Results
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Revenue from services:
£249m.
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Surplus from services:
£40m.
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Surplus before
interest, taxes, depreciation and amortisations (EBITDA):
£93m.
STATISTICS
Quality of Service
| |
Jan-Mar
2007 |
2006 |
2005 |
| Installation of Direct Exchange Lines
(DELs) until the end of the calendar day following order placement |
49,10% |
52,44% |
59,60% |
| Installation of Direct Exchange Lines
(DELs) within seven calendar days |
90,53% |
89,22% |
90,89% |
Total number of faults per 1.000 DELs
(Including faults within customer's premises) |
344 |
306 |
265 |
Fault repairs (in
calendar days)
within the same day
within one day
within two days |
35,52%
82,92%
93,33% |
38,97%
84,48%
93,89% |
43,06%
84,42%
92,98% |
Calls answered in less
than 20"
Sales Enquiries about CYTA’s
Products & Services
Billing Enquiries
Cytamobile-Vodafone Services
Support & Provision of CYTANET
Services
Support of
i-choice and miVision Services
Fault Reporting for Fixed Telephony
Fixed Telephony Services & Other Information
Selected Dealers 1040
Directory Information Service
11892 |
51,72%
59,91%
87,23%
39,88%
29,68%
52,29%
67,10%
57,10%
94,00% |
60,62%
63,49%
67,23%
49,32%
31,87%
72,80%
67,12%
56,75%
89,72% |
64,16%
47,45%
74,18%
58,86%
44,53%
84,81%
44,01%
56,34%
88,76% |
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