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Cyta Call Centres 132 |
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WORKING HOURS |
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1. |
Sales Enquiries about Cyta's
Products & Services |
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Cytamobile-Vodafone Services
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Monday -
Friday: 0800-2100
Saturday & Sunday: 0900-1700 |
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Cytanet
Internet Services |
Monday -
Friday: 0800-2400
Saturday & Sunday: 1000-2400 |
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DSL Access & Cytavision Services |
Monday,
Tuesday, Thursday,
Friday: 0730-1900
Wednesday: 0730-1400 |
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Fixed
Telephony & Other Services |
Monday,
Tuesday, Thursday,
Friday: 0730-1900
Wednesday: 0730-1400 |
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2. |
Billing Enquiries |
Monday,
Tuesday, Thursday,
Friday: 0730-1900
Wednesday: 0730-1400 |
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3. |
Technical Support & Fault Reporting |
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Cytamobile-Vodafone Services |
Monday -
Friday: 0800-2100
Saturday & Sunday: 0900-1700 |
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Cytanet
Internet Services |
Monday -
Friday: 0800-2400
Saturday & Sunday: 0900-2400 |
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DSL Access & Cytavision Services |
Monday -
Friday: 0800-2400
Saturday & Sunday: 0900-2400 |
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Fault
Reporting of Fixed Telephony Services |
24hour service, 7 days a week |
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4. |
Instructions on the use of Fixed
Telephony Services & Other Information |
Monday,
Tuesday, Thursday,
Friday: 0730-1900
Wednesday: 0730-1400 |
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Fault Report Center
8000 0197 |
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WORKING HOURS |
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1. |
Cytamobile-Vodafone Services |
Monday -
Friday: 0800-2100
Saturday & Sunday: 0900-1700 |
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2. |
Cytanet Internet Services |
Monday -
Friday: 0800-2400
Saturday & Sunday: 0900-2400 |
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3. |
DSL Access Service |
Monday -
Friday: 0800-2400
Saturday & Sunday: 0900-2400 |
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4. |
Cytavision Service |
Monday -
Friday: 0800-2400
Saturday & Sunday: 0900-2400 |
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5. |
Faults Reporting of Fixed Telephony
Services |
24hour service, 7 days a week |
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CALL NUMBERS FROM ABROAD |
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Call
Numbers: |
When they should be used! |
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132 |
The
number 132 is only accessible through Cytamobile-Vodafone
mobile phones connected to foreign networks. This
capability depends solely on the foreign company and is
explicitly mentioned in the welcome SMS message you might
have received when first connected to the foreign network. |
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+357 22 880 100 |
This number is the corresponding 8-digit number for 132
and can be used in every situation, whether the number 132
is supported or not. This is also mentioned in the welcome
SMS message you might have received when first connected
to the foreign network. |
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+357 22 880 300 |
This is the corresponding number for the 8000 0197. It is
used for technical support and fault reporting. It is
recommended in the case you wish to report loss of mobile
phone since it offers 24-hour service, through the Fault
Reporting Department. |
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Note: When calling from abroad
the above services are NOT free of charge. You can find
more details on the applicable charges
here. |